What We Advise
When a loved one enters treatment, it’s normal to feel a mix of emotions: relief, anger, fear, sadness, and more. StreetScene is here to help you understand and navigate these feelings, providing support for both you and your
family member during this challenging time.
You can help in the person’s treatment in various ways:
- Contacting the counselling staff whenever you have a question about the person or the treatment, they arereceiving. Each client defines to whom and how much information we can share, and we will give you as much information as we are permitted. In this way we comply with Data Protection.
- Giving information about your friend or relative that will help them to understand the consequences of their addiction. (We will always ask the person for permission to obtain this information before we approach you)
- Accepting an invitation to a family conference at which you, your friend or relative and the staff can discuss the effect addiction has had on the whole family and how to move forward.
- Keeping in contact with your friend or family member by letter or by telephone.
- During the first week, new clients cannot make or receive calls or visits to help them settle in. They can contact family upon arrival. You can check on them by calling the staff, who will inform the client. After the first week, cli-
ents can use their phones, but not during group activities.
Your help is important! Life in treatment is very structured, and the client will be facing many new challenges. Encourage them to fully participate in the treatment process and you will be helping them on the road to recovery anda new lifestyle.
