Re-settlement does not provide therapy but support for individuals in early recovery. As such, a client is a tenant in either a shared property or their own property and has a licence agreement to this effect. Staff are on hand to provide support and assistance for each client to help them to develop structure in their lives and learn to live in their own accommodation, with all the benefits and obligations this entails.
After a period in Re-settlement, it is expected that a client will then move into their own accommodation and will be able to deal with such things as benefit claims, budgeting for bills, working out their week according to a routine, be able to deal with the normal conflicts of living in a community. Even after a client has left, staff are always available to help with any difficulties that may arise.
As an organisation, we expect the following from the clients:
- You are required to attend reintegration/aftercare or any further counselling scheduled by your care manager or treatment centre.
- That you will inform us of any problems regarding your entitlement to benefits promptly in order for us to assist you avoiding loss of entitlement.
- That you read and ensure you understand your licence agreement/tenancy agreement.
- Keep us informed of any medication you maybe receiving.
- Any top-ups must be paid as arranged.
- Each tenant is aware that they are responsible for any call out charges resulting from accidents or incidence caused by them selves or their visitors, just as if you were in your own flat i.e.: locksmiths, glazier etc.
- It is highly recommended that you attend 12 step meetings on a regular basis to help you build up a support network for when you leave supported accommodation.
As a client, you can expect the following from us:
- If you were a client of StreetScene Rehabilitation, StreetScene rehabilitation and StreetScene resettlement will be liaising regarding your ongoing treatment.
- StreetScene resettlement will provide regular reports to other professionals involved with you if required and with your consent.
- You will be seen on a weekly basis by one of our staff to assist you with any practical issues, such as:
- Assistance in dealing with any disputes amongst tenants
- Advice on the safe use of gas and electric appliances
- Assistance with budgeting and debt management
- Assistance with benefit claims
- Assistance with life skills
- Assistance with healthcare issues
- Assistance in building a weekly routine
- Referral to other organisations for support outside of these areas